Returns & Exchanges

At Gard Pro, we stand behind the durability and performance of our electronics with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack your Gard Pro device in its original packaging, including all charging cables, manuals, and accessories that were included in the box.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the device condition, we will process your full refund or ship your replacement unit within 3 to 5 business days.